I am intrigued by the thinking-aloud method because it allows us to collect a large amount of immediate, qualitative data from a single user about a wide variety of user experience challenges. This is the type of data that can personalize quantitative data and get people more interested and excited about what it really means for users. It seems like this type of data is incredibly valuable, despite the way it may change how a user experiences the system being evaluated.
After reviewing feedback from the UARs and taking the thinking-aloud method into consideration, we decided to revise our original Task Analysis. We did so in order to ask users to find more specific/ useful information, to see how users interact with the site’s navigation menus and structure, and to specifically focus at least one task on the information at the bottom of the home page.
Revised Task Analysis
- Use the website to find contact information for Galina Madjaroff
- Use the website to find information about Dr. Judah Ronch’s area of specialization
- Use the website to find a list of courses required for the undergraduate major, and then go back to the home page
- Use the website to find a current news article about the Erickson School
- Use the website to find when and where the next Executive Development event will be
- Use the website to find a list of internship sites offered by the Erickson School